FAQs

The following Q&A cover a range of topics from interview tips, to working for/registering at Prospero.

If you have any other questions please go to our feedback form or email us at av@prosperointegrated.com

Q. How will an interview with a client usually be structured?

Interviews can range from half an hour up to several hours depending on the seniority of the role and your consultant will let you know the structure of the interview.

If you are being interviewed for a technical position you will be asked about your experience of working with clients, adopting processes and procedures, equipment and problems encountered, customer service skills, diagnosing and fixing faults, upselling equipment to clients and working in a team etc.  The interview may include an observed skills practice.

If it is a management position that you are being interviewed for then you will be asked about your management experience and skills, drafting policies and implementing processes and procedures.  They will also ask you about your experience of working with clients, equipment and problems encountered, customer service skills, diagnosing and fixing faults, upselling equipment to clients, working in a team inc. discipline and any issues encountered etc.

If you are being interviewed for a sales role you will be asked about your experience in terms of researching and developing new opportunities, Interpreting customers needs, producing and leading in the proposal phase, and negotiating with the customers. This includes drawing up quotations from costings produced.  They will also ask you about developing new opportunities to sell to new and existing clients and establishing strong, long lasting relationships with new customers etc

Q. Why did you decide to enter the AV industry?

This is certain to be one of the first questions you’ll be asked during an interview. Everyone will have a different answer to this question, but give some thought to how you will answer it and be as honest as possible.

Q. Tell me about yourself

This apparently innocuous question is posed to try and relax you at the beginning of an interview, but it often has the opposite effect. “The impulse is to rattle on about your life, but the key is to remember that every question is an opportunity.”Talk about achievements and work experiences that are relevant to the job.”

Q. Why do you want to work for us?

This is an opportunity to show that you know a little bit about the company, its background and training programmes.”

Q. What major challenges and problems have you faced ? How did you handle them?

If asked this question, be sure to include specific examples of how you handled a particularly difficult situation. Discuss how you researched the issue and contributed to finding a solution.

Q. What applicable experience do you have?

When you are asked questions relating to experience that qualifies you for a job, it’s important to be very specific about your skills and experience.

The best way to respond is to describe your responsibilities in detail and to connect them to the job you are interviewing for. Tie your responsibilities in with those listed in the job description for the new position. Focus most on responsibilities that are directly related to the new job’s requirements.

Q. What did you like or dislike about your previous job?

When you’re asked what you didn’t like about your previous job, don’t be too negative. The reason is that you don’t want the interviewer to think that you’ll speak negatively about the new job when you’re ready to move on, if you get this job. Rather, it makes sense to talk about yourself and what you’re looking for in a new role.

Q. How do you handle stress and pressure?

Examples of good responses to this question include:

Stress is very important to me. With stress, I do the best possible job. The appropriate way to deal with stress is to make sure I have the correct balance between good and bad stress. I need good stress to stay motivated and productive.

I react to situations, rather than to stress. That way, the situation is handled and doesn’t become stressful.

I actually work better under pressure and I’ve found that I enjoy working in a challenging environment.

From a personal perspective, I manage stress by visiting the gym every evening. It’s a great stress reducer.

Prioritizing my responsibilities, so I have a clear idea of what needs to be done when, has helped me effectively manage pressure on the job.

Q. What interests you about this job?

The best way to respond to this question is to describe the qualifications listed in the job posting, then connect them to your skills and experience. That way, the employer will see that you know about the job you’re interviewing for (not everyone does!) and that you have the qualifications necessary to do the job.

Q. What type of work do you offer?

We offer permanent, contract, daily supply work and long-term work.

Q. How do I register with Prospero Integrated ?

The simplest way is to send us your up-to-date CV and call us to discuss.

There are three stages to the registration process:

Stage 1 – Send us an up-to-date CV. Our experienced consultants can advise you on writing the perfect CV.

Stage 2 – Telephone vetting.  We will contact you on the phone and talk you through your CV and other information.  If possible you will then be invited in for an interview.

Stage 3 – Face-to-face interview. When you come in for an interview you will need to bring in the following items to help us complete the process of clearing you for work:

• Proof of the right to work in the UK
• Proof of relevant qualifications
• Contact details of at least 2 professional references

The interview lasts between 30 minutes and an hour. Here you will be questioned regarding your experience of working within the industry, and will be able to discuss possible future work options with your consultant. You will also receive information on how we work.

Q: How do I get paid?

We will ensure that the rate that you receive, whether it’s day to day supply or a long term contract, reflects your qualifications, experience and the work that you do.

To process a pay claim all you will need to do is download and print out a copy of our timesheet and fill it in.

Once you have finished filling in your timesheet simply fax it to 0207 404 6323 or send it to our Payroll Department at accounts@prosperorecruitment.com and they will do the rest.

We are aligned to a number of recognised umbrella companies and whether you work through them or our own payroll department you will receive pay on-time, weekly and directly into your bank account.

For more information please contact our Payroll Team on 0207 404 6383 or accounts@prosperorecruitment.com