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Audio Visual Show Technician-London-Permanent

Job reference: gw123
Published: 5 March 2019

Position Type:

Role: AV Events Technician
Location: London, London


About the job

Job Purpose:

The role of the Show Technician will be a mobile and versatile technical support interface between the Venue Account Manager, Dry Hire team and the end clients / venues. Technical expertise along with excellent organisational skills, are required to handle the diverse array of projects.

Salary- £25-28,000

Key Responsibilities:

  • To work in a shift pattern as organised by the Venue Account Manager and be on duty at weekends on occasion, when requested.
  • To prepare, rig, operate and de-rig equipment for events within the venue and be available on-site for ad hoc technical issues.
  • You will be a point of contact for clients and venue representatives on a day-to-day basis to ensure customer expectations and requirements are fulfilled.
  • You are to adhere to the Company’s and venue’s grooming standards at all times whilst on site at the venue or other venues if appropriate.
  • Ensure all items are accounted for before and after each event by following proper security, storage, transportation and maintenance procedures.
  • Provide a high-quality technical service in terms of set ups/de-rigs and client facing responsibilities.
  • Assist with the load-ins/load-outs of equipment going into/coming out of events.
  • Operate and provide routine maintenance of integrated audio-visual equipment.
  • Understand integrated control systems, be able to trouble shoot and liaise with systems integrators
  • Cultivate relations with all staff i.e. operational team members, sales and front of house teams to develop on-site relationship.
  • Report to the Venue Account Manager and the venue staff any client communications/requests; where appropriate, ensuring that communication does not break down at any stage.
  • Use your initiative to fulfil any additional client requests and/or resolve any technical issues whilst on-site.
  • Foster good relations with all of the Branch Operations to ensure that full back-up support is provided from front of house/warehouse.
  • Attend meetings with the Venue Account Manager as and when required to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives.
  • To help other in-house operations as instructed by the Venue Account Manager/Technical Venue Manager, if necessary.
  • When on site at an operated venue; manage the in-house stock control and report any damaged, lost, stolen, faulty equipment in the correct procedure
  • Maintain good working relationship with all in-house technicians/freelance technicians working within the venue on behalf of the Company.
  • Cover for Managers at Single Person managed venues
  • Competence with H&S procedures, risk assessments and a working knowledge of rigging and hanging infrastructure within venues

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